Tarrant County Reentry Coalition
Tarrant County Reentry Coalition

Frequently Asked Questions

About the First-Stop

1. How are you serving the community in general?


If the Reentry First-Stop Center welcomes home to Tarrant County adults returning from prison, gives them an orientation class, provides them with access to a myriad of free resources spanning the continuum of related services, and provides those who need additional assistance with navigation services…


Then visitors to the center will engage a pro-active process, be able to self-manage their reentry journey, and – with minimal support – be able to successfully reintegrate back into society, breaking the cycle of crime and recidivism.

2. What programs or services do you provide?



Our reentry welcome center is a walk-in location. No appointment is needed. Our walk-in hours are Monday through Thursday, 9:00 a.m. to 4:00 p.m. Visitors will be offered hot coffee, a friendly face, guidance, literature, brochures, and other printed resources. They can also sign up for an Orientation class.



Every Monday at 10:00 a.m., we have an Orientation class on how to return to Tarrant County from incarceration. This two-hour class is free, Observers are always welcome, including family members and reentry service providers! We learn all about the rich resources of the local community and highly effective employment strategies for adults with a criminal background.



For those Neighbors (clients) who need further support, they can sign up for a 30-minute navigation session with a trained navigator. Our navigators are all formerly incarceated Neighbors who reentered society in Tarrant County and are now fully reintegrated into the community and successful in their reentry!


Each navigation session will strive to create a simple reentry plan for the neighbor to work on for the next 30 days, to help them get established in the community. The main focus is on ID's (critical documents), housing, employment, transportation, education and healthcare.


We offer on-going support for those who need help carrying out their personal reentry plan. We also offer extensive employment options with jobs ranging from $7.25 an hour up to $15 per hour, for adults coming straight out of incarceration.


3. Do you have a pamphlet of services? A website?


Our web address is www.tcreentry.org


Our flyer and our overview documents are below.

First-Stop Center Poster
Promotes the Reentry First-Stop Center for Tarrant County. Has a "flyer" on the back (page 2), so you can print it out "two-sided" and use it as a hand-out, as well as a poster.
fsc-poster-rev06 (2).pdf
Adobe Acrobat document [313.6 KB]
First-Stop Center "Job" Flyer
A 2-up form, that creates a two-sided flyer 5.5" X 8.5". Great for handing out at events, outreaches, counseling sessions, etc. Clearly explains the services and benefits of the First-Stop.
Adobe Acrobat document [602.7 KB]
First-Stop Center Overview
Adobe Acrobat document [536.6 KB]

4. Under what circumstances will you NOT serve someone?



1) Must be at least 18 years old.

2) Must be a resident of Tarrant County.

5. What is your ideal client?


We call them "neighbors" not clients. We have help for everyone, those "fresh out", those who have been out a while, family members, and more. 


Our ideal neighbor is someone who is "fresh out", who exited incarceration with no plan, and does not know how to navigate Tarrant County and get their needs met. 


6. How can I contact the First-Stop Center? Is there a phone number?


You can send an email to info@tcreentry.org.


Our phone number is (682) 703-1600.

7. What are your operating hours?


Monday through Thursday, 9:00 a.m. to 4:00 p.m.

8. Where is your office located?


We are located at The Resource Connections complex just off of Campus Drive near Tarrant Community College, South Campus.


Our physical address is:


2300 Circle Drive, Suite 2301

Fort Worth, Texas 76119



9. What is your relationship with Cornerstone Assistance Network? 


CAN is one of our co-sponsors, along with the Tarrant County Reentry Coalition.

10. Is this a project or a program?


It is a program of a new concept in prisoner reentry. The First-Stop is the first one of its kind in the U.S. We are testing the theory that most people can self-manage their reentry if they just know where the resource in the community are. Our primary mission is reentry resource coordination.


Our Orientation class's sub-title is "Become Your Own Case Manager and Job Coach".

11. Do you actually help adults in reentry?


Our goal is to help them help themselves. We want to move reentry from a "case management" model to a "coaching" model. By this we mean that the typical case management approach is to diagnose and define a treatment plan for the client, and then monitor their progress in accomplishing their plan. This is based on the "medical" model. 


The "coaching" model is based on the premise that the majority of adults in reentry can self-manage their reentry journey to successful reintegration in the community. They need to know where the resources are and they need someone to ask for guidance along the way.


As we evolve and mature, we plan to move from navigation services to coaching services, pairing each neighbor with a certified life coach, who can help them achieve reintegration success.

12. What if the participant does not have access to the Internet?


Because we are a walk-in center, with a goal to never turn anyone away if possible, we make our services available to anyone who walks in. They can just show up and we will seek to engage them in our process.

Need Help?

Call our

Resource Hotline

(682) 703-1600

Monday - Thursday 9:00 a.m. - 4:00 p.m.

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